Personal data and cookie policy

Ringo2number (the "Company") is committed to protecting your privacy. This Personal Data and Cookie Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Services.

BY USING THE SERVICES, YOU CONSENT TO THE COLLECTION AND USE OF YOUR PERSONAL DATA AS DESCRIBED IN THIS POLICY.

1. What Information We Collect

1.1. Account Information

When you register, we collect:

• Email address (for email verification registration)
• Google account information (if you register with Google)
• Apple account information (if you register with Apple)
• Verification code sent to your email for authentication

1.2. Usage Information

We collect information about your interactions with the Services, such as:

• Call detail records – time, duration, source and destination numbers
• Received SMS messages – stored until you delete them (sending SMS is not available)
• Voicemail recordings and greetings

1.3. Device Information

We automatically collect device type, operating system, IP address, and mobile carrier.

1.4. Payment Information

Payments are processed by third-party providers:

• Stripe – for credit card payments
• CryptoCloud – for cryptocurrency payments
• Apple – for in-app purchases on iOS

We do not store credit card details or cryptocurrency wallet information.

1.5. Identity Verification (if applicable)

When purchasing numbers from certain countries, we may collect government-issued identification to comply with local regulations.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Services
• Verify your identity and authenticate access
• Process payments
• Respond to customer support requests
• Detect and prevent fraud and abuse
• Comply with legal obligations

3. How We Share Your Information

We may share your information with:

• Third-party service providers – payment processors (Stripe, CryptoCloud, Apple), hosting, analytics
• Telecommunications partners – to provide phone numbers
• Law enforcement – when required by law or to protect our rights
• Successors – in the event of a merger or acquisition

We do not sell your personal information.

4. Data Retention

We retain your personal information as long as your account is active or as necessary to provide the Services. Credits purchased by the User are stored indefinitely. After account deletion, we may retain certain information as required by law.

5. International Data Transfers

Your information may be transferred to and processed in Canada, the United States, or other countries where our service providers operate.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent at any time

To exercise these rights, contact us at partner@secondnumber.io.

7. Cookies and Tracking

7.1. What Are Cookies

Cookies are small text files stored on your device that help us remember your preferences and understand how you use the Services.

7.2. How We Use Cookies

We use cookies to:

• Authenticate users and maintain sessions
• Remember your preferences
• Analyze usage and improve performance
• Deliver relevant advertising

7.3. Types of Cookies We Use

• Essential cookies – Required for the Services to function
• Analytics cookies – Help us understand how users interact with the Services (e.g., Google Analytics)
• Advertising cookies – Used to deliver targeted advertisements

7.4. Your Choices

When you first visit our website, you will see a banner asking whether you wish to allow or decline cookies. You can also manage cookies through your browser settings. Disabling cookies may affect the functionality of the Services.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

The Services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors.

10. Contact Information